UPDATE - 3/12 9:15 am:
The phones and Wi-fi have been restored and services have resumed. The Town Offices at 81 Main Street are OPEN. With any service disruption, there could still be issues. Please note the website link below for online services and the email list to contact the office if you encounter any issues using our phone system.
Services available in the Essex Parks and Recreation office may be different than the main office. Please visit their Facebook page for more information or email them at recmail@essex.org with questions.
REMINDER: The 2nd half of tax bills are due on MONDAY, March 16th. A drop box is available near the entrance door of the Town Offices (please do not place cash in the drop box).
To access online services, please visit https://www.essexvt.gov/1322/ONLINE-SERVICES
Email addresses:
Clerk's Office: clerk@essex.org
Water/Sewer: finance@essex.org
Assessor: assessor@essex.org
Com Dev Office: community-development@essex.org
Essex Parks and Recreation: recmail@essex.org
Manager's Office (includes HR, Eco Dev., Community Engagement): manager@essex.org
The Clerk's Office has additional staff to assist during this busy week and to address inquiries and post transactions as expediently as possible. Thank you once more for your patience during this event.
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Original Notice from yesterday:
NOTICE (3/11 9:30 am): The Town Offices at 81 Main Street have limited services available to the public at this time. This is typically a busy time at the Clerk's Office. With limited capacity to process transactions, we appreciate your patience as we work through this issue.
Due to a significant network issue, the phone lines are not in service and the offices at the 81 Main Street building are closed, with the exception of the Clerk's Office, which has limited services available.
The Clerk's Office is ONLY accepting payments of cash or check for water/sewer and tax payments, and dog registrations. Paper receipts are being issued.
IMPORTANT: The clerks in the office are unable to look up payment amounts due.
If urgently needed, birth and death certificates can be obtained from any town or city office.
PAYMENTS and Services ONLINE: Online payments and other services are working and available through the Town website at www.essexvt.gov/online - note that online payments incur a convenience fee charged by Value Payment Systems for using the service.
We apologize for any inconvenience caused and appreciate your patience.